Privacy Policy

At Creatiplex Solutions (formerly Digimate Media Production), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We may collect the following types of information when you interact with our website or use our services:

• Personal Identification Information: Name, email address, phone number, and physical address when you voluntarily submit them through our contact forms.
• Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited, collected through cookies and analytics tools.
• Project Materials: Any files, assets, or confidential information you share with us for the purpose of executing a project.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, and maintain our creative services.
• To communicate with you regarding project updates, proposals, and customer support.
• To improve our website's functionality and user experience based on analytical data.
• To send periodic emails regarding service updates or promotional content (you may opt-out at any time).

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our trusted affiliates or partners for analytical purposes.

5. Your Consent

By using our site, you consent to our website privacy policy.

6. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: connect@creatiplex.com
Address: 4th Floor, DLH Park, Opposite Radisson, SV Road, Kolkata, West Bengal - 700001